This Returns and Exchanges Policy is designed to assist you with your return. Kindly note that we are very sorry but all international orders are final sale (no returns or exchanges).

Please note that Returns and Exchanges may be delayed during sales or promotional periods.

RETURNS FOR DOMESTIC ORDERS

• If you wish to return any item(s) you have purchased, please contact customer service at sa***@****co.mz or Whatsapp us +258 87 541 5706.

EXCHANGE POLICY FOR DOMESTIC ORDERS

Oze is concerned with its client’s satisfaction. Thus, Oze grants to its clients the possibility of exchanging the item(s) purchased, at your own expense and liability, unless the item(s) returned is faulty or not as ordered. In this case, Oze will bear the costs of the Return Postage. All items must be returned within 7 (seven) days calculated from the day you receive your order, and must be accompanied by original receipt issued at the time of purchase.

Please note that only the items that meet the requirements below will be RETURNABLE:

• Items must not be worn, altered, or washed
• Items must have all tags and labels attached
• Items must be in its original saleable condition

If you are not able to meet this requirements, Oze reserves the right to refuse an exchange of the item(s).

NON-RETURNABLE

We regret that we are unable to accept the exchange or return of the following items:

• Those purchased on Sale.

Should you have more questions, please contact the Customers Care Service.

EXCHANGE POLICY FOR INTERNATIONAL ORDERS

WE ARE VERY SORRY, ALL INTERNATIONAL ORDERS ARE FINAL SALE (NO RETURNS OR EXCHANGES)